Refunds & Cancellations

Last updated: September 14, 2026

We want you to be happy with JCompete Premium. If it’s not right for you, we’ve tried to make refunds and cancellations simple.

30-Day Money-Back Guarantee

If you’re not satisfied with your JCompete subscription, you can request a full refund within 30 days of your initial purchase. The guarantee applies to both monthly and yearly subscriptions.

The 30-day guarantee is intended to let new subscribers evaluate JCompete Premium. We may deny a refund in cases of fraud, abuse, repeated refund requests, or substantial downloading, exporting, copying, or redistribution of Premium content inconsistent with a good-faith evaluation of the Service.

Request a Refund

Contact us through the JCompete Contact page using the email address associated with your account.

Approved refunds will be returned to your original payment method. Depending on your bank or payment provider, it may take approximately 5–10 business days for the refund to appear.

Cancel Your Subscription

You can cancel your subscription at any time from your Account page.

Cancellation prevents your subscription from renewing. Unless you also receive a refund, you’ll continue to have access to JCompete Premium through the end of your current paid billing period.

Canceling your subscription does not automatically request a refund.

Renewals

The 30-day money-back guarantee applies to your initial subscription purchase, not each automatic renewal.

If you believe you were charged for a renewal in error or have another billing issue, contact us and we’ll review it.

Questions

If you have a billing, cancellation, or refund question, contact us through the JCompete Contact page.